Home automation - Portsmouth - Carbon13 Multimedia - Case Study

Case Studies

Case Study 1

"Having embarked on a big extension and rebuild I found Carbon13 by chance. Craig and Steve have been two of the nicest guys on site. From the moment I met them I have been very impressed with both their professionalism and product / solution knowledge. Having been let down by other trades on site I have found them only to go over and above their remit to ensure their installation happens on a timely and professional manner.

I have even texted Craig late on a Friday evening with a question, expecting an answer on Monday morning. Not only did he respond that night he started researching the product with a view to offering further advice there and then. The installation is not yet complete but I have no doubt it will be exceptional given the quality of works so far. I would recommend them without hesitation and would also be more than willing to show anyone our installation if you are considering using them."

Chris Vose, West Sussex

Case Study 2

"Carbon13 were organised and efficient. They turned up when they said they would, gave good advice and did a professional install. Best of all they were very tidy and cleaned up all mess at the end of each day. I would use them again for the next phase of the project."

Fergus Gilmour, Oakley, Hampshire

Case Study 3

"Craig and Steve @ Carbon13 did a great home cinema install for me a little over a year ago. I had a few bits and pieces to be installed including new amp, surround sound, Blu ray, Sky HD, Wii, PS3, Apple TV and my 42" plasma. In addition they installed a Samsung projector and electric Panoview screen. All of my equipment and lighting in the room is controlled by a Nevo Q50 remote (an awesome suggestion by Craig).

The guys at Carbon13 did a great job, they knew each piece of equipment inside and out and installed everything around my work schedule which included an initial install consultation well outside normal business hours. They even returned to the job sometime after completion to install a chrome IR light switch that wasn't available at the time of the initial installation!"

John Daniels, Andwell, Hampshire

Case Study 4

"To whom it may concern, I am writing to recommend the services of Carbon13. I have been using their services for over 2 years and have always had expectations exceeded. Supply and installation of AV systems is conducted in a highly qualified manner, the professional finish, communication and level of customer service is excellent. Along with offering competitive rates I have found the team a delight to work with and all works have been finished within budget and within specified timescales. I'm happy to recommend the services of Carbon13, please feel free to contact me should you require further clarification."

Simon Basford, AV & IT Consultancy, Westbury, Wiltshire

Case Study 5

"Craig and Steve from Carbon 13 came to visit us back in June 2009. They listened to what our requirements were and were able to put together a package which met our needs both technology wise and financially. They were very flexible during the whole process and were happy to listen to our ideas and accept our input. On the day of installation they came on time and got straight down to the job. They worked quickly, professionally and accurately. When everything was set up they tidied, cleaned, fixed any holes and left us with their details to contact us anytime if we had any problems.

The system was amazing. We had a new 42" television with surround sound speakers fitted. We had the blue ray, amplifier and router all set up in a separate cupboard and everything had been very cleverly set up so that all the remotes had IR control and you could work everything from the settee!. For the music we had a Sonos system installed. We had a few problems with our router at one point but Craig and Steve worked tirelessly and sometimes at their own expense to get to the bottom of the problem. And they did and it was worth the wait as the system is amazing. The sound is fantastic and the system easy to use.

Craig and Steve have always been at the end of the phone if we have had any problems. My daughter is their biggest fan as she loves the Sonos system they installed. She even sent them away with a thank you card as she loves it so much!"

Dawn, Barry and Charlotte Pirie, Warminster, Wiltshire


Case Study 6

"Thank you both for the excellent installation of our new TV / Home Cinema system, we couldn’t be more pleased. Having now watched a couple of Blu-ray movies, the detail and realism of the sound system is just stunning. As you said Craig, it’s not just the big explosions that impress but the fine detail and clarity of sounds that we have missed in the past. We look forward to many hours of pleasurable watching and listening in the future.

Although we realise that our installation is probably quite modest in the general scheme of your work, if you have any future enquiries that may be local to us, you are welcome to contact us for a demo or reference for your work."

Paul & Sue Goddard, Ashford, Middlesex

Case Study 7

"The Attributes of Carbon 13 are many; we have found their knowledge, advice and workmanship second to none. They always interpreted and carried out our requirements to the letter! Installations were made with little or no fuss or disruption. We would highly recommend Carbon 13 to any new client wishing to achieve a highstandard of installation of any Audio Visual Equipment."

Peter Foote, Curdridge, Hants

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